Frequently Asked Questions
1. How can I exchange an item?
You can exchange any item within 14 days of purchase, provided it is unused, unwashed, and has all tags intact. Please keep your receipt for verification.
2. Do you offer cash refunds?
No, we currently do not offer cash refunds. However, you can exchange your product or request store credit for future purchases.
3. How can I contact customer support?
You can reach us via email at info@ziacollections.com or call us at +92 300 1234567. Our team will be happy to assist you.
4. Do you ship internationally?
Yes, Zia Collections ships worldwide. Shipping charges and delivery times vary depending on your location.
5. Can I cancel an order after placing it?
Orders can only be canceled within 24 hours of placing them. Please contact our support team immediately for assistance.